Role Details
Location :
Luxembourg
Work Nature :
Full Time Work
Experience :
0-2 Years
Deadline :
30 October 2026
Role :
ConsoMedix Group is seeking a Guest Relations Intern to join our Hospitality Division. This internship provides hands-on experience in delivering exceptional guest experiences, managing inquiries, and supporting front-of-house operations. The role is designed to develop strong communication, problem-solving, and service skills in a professional hospitality environment.
Role Responsibilities :
- Welcome guests and provide assistance with check-in, check-out, and general inquiries.
- Respond promptly and professionally to guest requests and concerns.
- Assist in maintaining guest records and preferences in the property management system.
- Support coordination between front office, housekeeping, and food & beverage departments.
- Participate in guest satisfaction initiatives and feedback collection.
- Help organize and manage guest events, VIP services, and special requests.
- Gain exposure to hospitality service standards, policies, and operational procedures.